FAQs

Once you have purchased the amount of tickets you require, you'll receive an email confirmation of your purchase and a follow up email will be sent with your ticket numbers which can take up to 5 working days. If you do not receive this email, please contact support.

To get in touch is simple, please click here

All Mrs Comp prize draw competitions are only open to United Kingdom (England, Wales, Scotland and Northern Ireland) residents aged 18 years of age or over. Competitions are also closed to Mrs Comp staff, suppliers, friends and relatives.

All Mrs Comp prize draw competitions have a free entry route available for anyone wanting to enter for free. All valid free postal entries that meet our conditions will be included in the prize draw alongside all paid-for online tickets, with each free postal entry having an equal chance of winning the prize. For more information click here.

All Mrs Comp prize draw competitions are open for one month (4 weeks) and tickets are available to purchase during the promotional period start and end dates as stated on each prize draw competition Terms and Conditions.

Please contact support here or by writing to us at Mrs Comp, PO BOX 4035, Chester, CH1 9XN.

All winners of Mrs Comp prize draws are chosen using an independent random number generator which utilises quantum mechanics and is considered superior to standard number generators.

Yes, there will be a guaranteed winner chosen for every prize draw once the countdown timer ends.

All competition results will be posted on our prize draw results page.

All winners have 14 days to claim their prize and the claim expiry date will be confirmed when we contact the winner. If the winner does not claim the prize by this date, the claim will become invalid and will forfeit the prize. A new winner will be randomly selected, announced and contacted.